2. INFORMATION WE COLLECT AND WHY
We may collect contact information, employer or agency details, nationality, location, CV and professional information, passport or identity-document data, application documents, payment and contract information, and communications with our team. We collect only information reasonably required to assess eligibility, respond to inquiries, prepare proposals and agreements, coordinate employers or partners, prepare documents, support applications, arrange arrival and onboarding, process refunds, prevent fraud and meet legal obligations. Information may be provided directly by the individual, an authorized agency, an employer or another authorized representative.

3. SHARING AND INTERNATIONAL TRANSFERS
Where necessary for the requested service, information may be shared with authorized Trolla LTD personnel, employers, recruitment partners, lawyers, translators, document providers, couriers, payment providers, embassies, immigration or other government authorities, and technical providers supporting the website and communications. Because services are international, information may be processed in Kazakhstan and other relevant countries. We share information only for the requested service, contractual performance, consented communication, legal compliance or protection against fraud and abuse.

4. RETENTION AND SECURITY
We retain personal information only for as long as reasonably necessary to provide the service, manage the agreement, process a refund, resolve a dispute and meet accounting or legal obligations. We use reasonable organizational and technical measures to protect information, but no internet transmission or storage system can be guaranteed completely secure.

5. YOUR CHOICES AND RIGHTS
You may ask what personal information we hold, request a correction, withdraw consent for optional communications, or request deletion where retention is not required by contract or law. Some information may need to be retained to complete an active service, protect legal rights or meet statutory obligations.

6. COOKIES AND WEBSITE SERVICES
The website may use essential cookies, analytics and embedded third-party services. These providers may process technical information such as device, browser, approximate location and website activity under their own policies. Browser settings can be used to limit non-essential cookies.

7. UPDATES AND CONTACT
This policy is governed by the applicable laws of the Republic of Kazakhstan. We may update it when services or legal requirements change. Questions and privacy requests should be sent to artemtravelato@gmail.com or WhatsApp/phone +371 286 118 54.